Analyzing the Usability and User Experience of an Adaptive Geographic Information System
Dénes Máté Bencze; Axel Lüdtke; Sebastian Möller
User interfaces which adapt to user tasks, behavior and preferences are expected to be better than non-adaptive interfaces. However, so far few data is available to quantify the effect adaptivity has on usability and user experience. In this paper, we analyze this effect for a professional geographic information system. In a closed-group between-subject experimental design with expert users, we compared an adaptive and a non-adaptive version of the system with respect to effectiveness, efficiency, and attractiveness. The results show that a smart adaptation of the information presentation can increase effectiveness and efficiency as measures of usability, but did not significantly affect user experience.
The paper can be downloaded from the ISCA archive.